Terms & Conditions

1. Introduction

Welcome to Luna Media LLC ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, services, SMS/text messaging program, and any related offerings. By using our services, you agree to comply with these Terms. If you do not agree to these Terms, please discontinue use of our services.

2. Services Offered

Luna Media LLC provides marketing and advertising services, including but not limited to:

Digital marketing campaigns

Social media and content management

SMS/text messaging updates and promotional offers

Consulting and strategic planning

We may update or modify any services at any time without prior notice.

3. Eligibility & User Responsibility

By using our services, you confirm that you are:

At least 18 years old or have parental/guardian consent if under 18.Legally capable of entering into a binding contract.Providing accurate and truthful information.

You agree not to misuse, distribute, or copy our content, services, or intellectual property without prior written consent.

4. Payments, Refunds & Cancellations

A. Payments

Payment must be completed before services are rendered.We accept credit/debit cards and other approved online payment methods.Subscriptions, if applicable, are billed automatically on a recurring basis.

B. Refund Policy

Payments for completed services are non-refundable.Subscription-based services may be eligible for a free trial period (if applicable). After the trial, payments are non-refundable.If you have concerns about a service, contact us within 24 hours for resolution options.

C. Cancellation Policy

To reschedule or cancel a service, at least 24 hours’ notice is required.Late cancellations or no-shows may be charged in full.Subscription cancellations must be made before the next billing cycle to avoid additional charges.

5. SMS/Text Messaging Terms

By opting into our SMS/text messaging program, you agree to receive:

Service updatesPromotional messagesImportant notifications

Your Rights:

Opt-Out: Reply STOP to unsubscribe.Help: Reply HELP for assistance.Message Frequency: Varies per user preferences.Carrier Disclaimer: Message and data rates may apply. Luna Media LLC is not responsible for delays or service interruptions.

6. Disclaimers & Limitation of Liability

To the fullest extent permitted by law, Luna Media LLC is not liable for:

Any direct, indirect, incidental, or consequential damages related to the use of our services.Loss of data, revenue, or any issues arising from service interruptions.Any disruptions, errors, or security breaches beyond our control.

By using our services, you acknowledge that participation is voluntary and at your own risk.

7. Intellectual Property

All content, materials, and programs provided by Luna Media LLC—including but not limited to text, videos, images, and strategies—are protected by copyright and intellectual property laws.You may NOT:

Copy, reproduce, or distribute our content without prior written consent.Use our materials for commercial purposes without authorization.

Violations may result in legal action.

8. Privacy Policy & Data Protection

Your use of our services is also governed by our Privacy Policy ([insert link]), which explains how we collect, use, and protect your personal data.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Insert State/Country].

Any disputes must first be addressed through informal negotiation within 30 days of the dispute arising.If a resolution is not reached, disputes will be settled through binding arbitration in [Insert State].You waive the right to participate in class-action lawsuits against Luna Media LLC.

10. Changes to These Terms

We may update these Terms at any time. Changes will be posted on our website with a revised "Last Updated" date. Your continued use of our services constitutes acceptance of the updated Terms.

11. Contact Information

📧 Email: [email protected]

📞 Phone: +19154979677

📍 Address: 12701 Eastlake Blvd, El Paso TX 79928